Contact information

On A Box LLC

For questions about an order, product, return, exchange, shipping, or anything else related to On A Box, please contact us at:

Email: hello@onabox.store
Website: onabox.store

We aim to respond to customer inquiries as quickly as possible, generally within 1–2 business days.

For order-related questions, please include your order number so we can help you more quickly.

Customer Service

Please contact On A Box directly regarding orders, returns, exchanges, damaged items, or fulfillment issues.

Some products may be produced or shipped by third-party fulfillment partners, but those partners do not provide customer service for On A Box orders.

On A Box LLC
hello@onabox.store
onabox.store